Question 1

How long does a swap take to settle?

Accepted Answer

Most UPI-to-USDT swaps settle within 5 minutes of your payment being confirmed. Bank transfers can take slightly longer depending on your bank's processing time.

Question 2

Do I need to complete KYC to use Tirupat Xchanger?

Accepted Answer

Small transactions under the published limit can be completed without full KYC. Larger amounts require identity verification in line with anti-money-laundering regulations.

Question 3

Which USDT networks are supported?

Accepted Answer

We currently support TRC20, ERC20, and BEP20. TRC20 has the lowest network fee and is the fastest option for most users.

Question 4

What happens if I send the wrong amount?

Accepted Answer

Contact support immediately with your transaction ID. We can often adjust or refund a mismatched payment, but the sooner you reach out the easier it is to resolve.

Question 5

Is the rate shown before I confirm the final rate I get?

Accepted Answer

Yes. The rate you see locks in the moment you confirm the swap, it will not change afterward regardless of market movement.

Question 6

What are the minimum and maximum transaction limits?

Accepted Answer

Limits are shown live on the exchange screen and can vary by payment method and verification tier. As of publishing, UPI transactions range from 3,000 to 100,000 rupees.

Question 7

Is there a fee for exchanging?

Accepted Answer

The rate shown already includes our fee, there are no additional charges added after you confirm a swap.

Question 8

What if my transaction shows as pending for a long time?

Accepted Answer

Occasional delays happen due to bank processing windows or network congestion. If a transaction stays pending beyond the estimated time, reach out to support with your transaction ID.

Question 9

Can I exchange USDT back to INR?

Accepted Answer

Yes, use the swap toggle on the exchange screen to reverse the direction and sell USDT for INR at the live rate.

Question 10

How do I contact support?

Accepted Answer

Email support@tirupatxchanger.com or use the live chat available 24/7 from your account dashboard.

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